hi ho, hi ho

MY MISSION TODAY, should i choose to accept it (which i probably wont coz i can't be arsed), is to go through a list of pending orders three pages long.

i am supposed to check whether these orders (dating back to november) have been processed yet. if they have, i cross them off. if not, i put a nice little tick next to them to indicate they're not yet done.

...what?!

you want me actually to process them?!! oh no, i couldn't possibly! i'm doing something far more important. i'm going through the list and ticking which ones need to be done! hmmpft!


working here, is not good for my work ethics. WHAT work ethics? oh yea...the ones i used to have.

now, i have nothing but scorn for the shambles that attempts to pass as an office and the utter incompetence of both my "supervisors" and my colleagues or should i say, my fellow plebeians.

it's not that they're all incompetent all of the time, just most of the time. and the rest of the time everyone does as little as they can possible get away with doing and proves the suspicions of those that must interact with call centres (um...yea, our entire population!) to be all too true.

and there are an obscene amount of recurring problems that no supervisor makes even the slightest effort to remedy. which results, as you can imagine, in a great deal of what you'd call "irate customers".

and somehow, this is all acceptable to *management*.


in other breaking news, today i got a letter delivered to my desk. it was addressed to me on telstra letterhead (ooooooooh, spe-shal!). it said:

Staff attendance is of vital importance blah blah blah

Your contribution for the month of December 2004 has been 100% blah blah blah

Your continued committment to achieving 100% attendance shows your blah blah

Well done and blah blah blah

there's a few problems with this...

1. my attendance was not 100% in december. it's been about as good as at my old job. except there, they drew up a graph to show me how bad it had been. admittedly, i don't need a functioning brain to "work" here so i guess i prob'ly don't skive off quite as much.

2. my punctuality was, and continues to be, abysmal. and yet, they are congratulating and even thanking me! i suppose i should be glad but i just feel like a big fat fraud.

3. i don't even care anymore

today smells like incompetence...or was that incontinence...? oh, i can't remember anymore...

xx